

Stakeholder Engagement & Grievance Management
We offer the development of comprehensive stakeholder engagement plans and strategies, essential for identifying key stakeholders and determining the optimal methods, timing for engagement and tracking the purpose and outcomes. We bring a wealth of experience in the development, operation, and evaluation of effective and client-specific grievance mechanisms that fully comply with the UN Guiding Principles (UNGP). By implementing robust grievance processes, we empower stakeholders to voice their concerns, fostering transparency and trust, contributing to a more equitable and accountable operational environment. We also help clients set up a systematic approach to documenting all engagement activities, recordkeeping, and monitoring and evaluation, which informs remediation and continuous improvement into operational systems. This structured approach helps organizations effectively manage stakeholder relationships and enhance project success.